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  <channel>
    <title>Common Problems: | VDownloader Support</title>
    <description>Common Problems</description>
    <generator>Helprace RSS</generator>
    <link>https://vdownloader.helprace.com/s1-vdownloader/problems/top?format=rss</link>
    <item>
      <title>VDownloader has stopped working</title>
      <description><![CDATA[<p>When I run the program I get the VDownloader startup picture, immediately followed by the "VDownloader has stopped working" pop-up window. The same happens when I remove and re-install VDownloader, when the program boots itself after the installation. I have tried many things like "run as admin" and compatibility modes. Nothing changed.</p>]]></description>
      <pubDate>Sat, 25 Jun 2016 18:32:39 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i93-vdownloader-has-stopped-working</link>
      <guid>https://vdownloader.helprace.com/i93-vdownloader-has-stopped-working</guid>
      <author>Tom Moerman</author>
      <dc:creator>Tom Moerman</dc:creator>
      <content:encoded><![CDATA[<p>When I run the program I get the VDownloader startup picture, immediately followed by the "VDownloader has stopped working" pop-up window.
<br>
The same happens when I remove and re-install VDownloader, when the program boots itself after the installation.
<br>
<br>
I have tried many things like "run as admin" and compatibility modes. Nothing changed.</p>]]></content:encoded>
    </item>
    <item>
      <title>Program won't download anything anymore</title>
      <description><![CDATA[<p>The, "Monitor the clipboard for URLs" option won't stay checked, and the program refuses to download anything  ... since the last update.  However, I can change other options and those changes persist.  For example, the next option, "Immediately download video URL's copied to the clip!" persists whether I turn it on or off.</p>]]></description>
      <pubDate>Sun, 28 Feb 2016 21:48:30 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i14-program-won-t-download-anything-anymore</link>
      <guid>https://vdownloader.helprace.com/i14-program-won-t-download-anything-anymore</guid>
      <author>SPWilkins</author>
      <dc:creator>SPWilkins</dc:creator>
      <content:encoded><![CDATA[<p>The, "Monitor the clipboard for URLs" option won't stay checked, and the program refuses to download anything  ... since the last update.  However, I can change other options and those changes persist.  For example, the next option, "Immediately download video URL's copied to the clip!" persists whether I turn it on or off.</p>]]></content:encoded>
    </item>
    <item>
      <title>error message</title>
      <description><![CDATA[<p>I haven't been able to download anything from Youtube.  It just says 'Error'.  I've never had a problem before and I've tried on different occasions and with different videos.</p>]]></description>
      <pubDate>Wed, 12 Jun 2019 10:48:47 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i265-error-message</link>
      <guid>https://vdownloader.helprace.com/i265-error-message</guid>
      <author>Christinethenun</author>
      <dc:creator>Christinethenun</dc:creator>
      <content:encoded><![CDATA[<p>I haven't been able to download anything from Youtube.  It just says 'Error'.  I've never had a problem before and I've tried on different occasions and with different videos.</p>]]></content:encoded>
    </item>
    <item>
      <title>Vdownloader won't open</title>
      <description><![CDATA[<p>After installing the app onto my microsoft it won't open. </p> <p>I click the shortcut on the desktop, it looks like its about to open but then stops completely and nothing happens. I have already checked and seen I have .Net Framework running already if that helps. </p> <p>Help me Please. Thankyou </p>]]></description>
      <pubDate>Wed, 01 Jul 2020 21:13:23 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i302-vdownloader-won-t-open</link>
      <guid>https://vdownloader.helprace.com/i302-vdownloader-won-t-open</guid>
      <author>Archie 1992</author>
      <dc:creator>Archie 1992</dc:creator>
      <content:encoded><![CDATA[<p>After installing the app onto my microsoft it won't open. </p>
<p>I click the shortcut on the desktop, it looks like its about to open but then stops completely and nothing happens. I have already checked and seen I have .Net Framework running already if that helps. </p>
<p>Help me Please. Thankyou </p>]]></content:encoded>
    </item>
    <item>
      <title>VDownloader Plus won't open</title>
      <description><![CDATA[<p>Hi. Days ago I installed VDownloader's free version. It was working just fine. Then at one point</p> <p>I tried to update the software. After that it stopped working. I thought it was because I was using the free version, so I uninstalled it and bought the Plus version.</p> <p>When I installed the full version it still woudn’t work. The icon appeared but when i try to open nothing happens. There’s no error message or any kind of notification. It just won’t open. (My OS is Windows 7)</p>]]></description>
      <pubDate>Sun, 31 Jan 2016 00:25:20 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i7-vdownloader-plus-won-t-open</link>
      <guid>https://vdownloader.helprace.com/i7-vdownloader-plus-won-t-open</guid>
      <author>Angelo Schemy</author>
      <dc:creator>Angelo Schemy</dc:creator>
      <content:encoded><![CDATA[<p>Hi. Days ago I installed VDownloader's free version. It was working just fine. Then at one point</p>
<p>I tried to update the software. After that it stopped working. I thought it was because I was using the free version, so I uninstalled it and bought the Plus version.</p>
<p>When I installed the full version it still woudn’t work. The icon appeared but when i try to open nothing happens. There’s no error message or any kind of notification. It just won’t open. (My OS is Windows 7)</p>]]></content:encoded>
    </item>
    <item>
      <title>Incomplete download mp3 from Youtube video. Only downloads 20 seconds.</title>
      <description><![CDATA[<p>I have VDownloader v5.0.4277 unlimited.</p> <p>When I attempt to download a YouTube video to an mp3 file, the download seems to be going fine, I get the "Done" message. However the file only contain 10 to 40 seconds of music, more often around 20 seconds.</p> <p>I have many different YouTube videos.</p> <p>I have  tried to download playlists and individual videos.</p> <p>I have reinstalled many times and problem remains.</p> <p>I have sent a request but got no answer.</p>]]></description>
      <pubDate>Tue, 15 Aug 2023 04:21:43 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i391-incomplete-download-mp3-from-youtube-video-only-downloads-20-seconds</link>
      <guid>https://vdownloader.helprace.com/i391-incomplete-download-mp3-from-youtube-video-only-downloads-20-seconds</guid>
      <author>Fcamus1</author>
      <dc:creator>Fcamus1</dc:creator>
      <content:encoded><![CDATA[<p>I have VDownloader v5.0.4277 unlimited.</p>
<p>When I attempt to download a YouTube video to an mp3 file, the download seems to be going fine, I get the "Done" message. However the file only contain 10 to 40 seconds of music, more often around 20 seconds.</p>
<p>I have many different YouTube videos.</p>
<p>I have  tried to download playlists and individual videos.</p>
<p>I have reinstalled many times and problem remains.</p>
<p>I have sent a request but got no answer.</p>]]></content:encoded>
    </item>
    <item>
      <title>error 403, can't download anything</title>
      <description><![CDATA[<p>When I try to download something from youtube an error shows up.</p> <p>It's error 403. I can't download any music from youtube.</p>]]></description>
      <pubDate>Mon, 04 Mar 2019 19:44:17 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i260-error-403-can-t-download-anything</link>
      <guid>https://vdownloader.helprace.com/i260-error-403-can-t-download-anything</guid>
      <author>Joachim Vg</author>
      <dc:creator>Joachim Vg</dc:creator>
      <content:encoded><![CDATA[<p>When I try to download something from youtube an error shows up.</p>
<p>It's error 403. I can't download any music from youtube.</p>]]></content:encoded>
    </item>
    <item>
      <title> The remote server returned an error: (403) Forbidden.</title>
      <description><![CDATA[<p>version 4.5.2973.0 [Warning] 13/06/2019 18:51:02 &gt; The remote server returned an error: (403) Forbidden.</p> <p>I keep getting this error</p>]]></description>
      <pubDate>Thu, 13 Jun 2019 17:56:57 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i266-the-remote-server-returned-an-error-403-forbidden</link>
      <guid>https://vdownloader.helprace.com/i266-the-remote-server-returned-an-error-403-forbidden</guid>
      <author>Muza 2016</author>
      <dc:creator>Muza 2016</dc:creator>
      <content:encoded><![CDATA[<p>version 4.5.2973.0
<br>
[Warning] 13/06/2019 18:51:02 &gt; The remote server returned an error: (403) Forbidden.</p>
<p>I keep getting this error</p>]]></content:encoded>
    </item>
    <item>
      <title>Error 403 Forbidden, cannot download from YouTube</title>
      <description><![CDATA[<p>I'm using VDownloader Plus version 4.5.2973.0. Whenever I try to download a video from YouTube, either as an MP4 or MP3, I'm told "[Warning] The remote server returned an error: (403) Forbidden."</p> <p>I tried the Perform Test button in the Help tab and I was able to download from some other sites, but YouTube still remained unable to download. What is the solution, if any?</p>]]></description>
      <pubDate>Sun, 16 Jun 2019 21:17:12 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i268-error-403-forbidden-cannot-download-from-youtube</link>
      <guid>https://vdownloader.helprace.com/i268-error-403-forbidden-cannot-download-from-youtube</guid>
      <author>Michael</author>
      <dc:creator>Michael</dc:creator>
      <content:encoded><![CDATA[<p>I'm using VDownloader Plus version 4.5.2973.0. Whenever I try to download a video from YouTube, either as an MP4 or MP3, I'm told "[Warning] The remote server returned an error: (403) Forbidden."</p>
<p>I tried the Perform Test button in the Help tab and I was able to download from some other sites, but YouTube still remained unable to download. What is the solution, if any?</p>]]></content:encoded>
    </item>
    <item>
      <title>Internet connection problem - error downloading a video</title>
      <description><![CDATA[<p>Hello!</p>
<p>I'am Antonio, Using Windows 7 pro</p>
<p>I used before VDownloader version 4.5.3407.0 was ok and upgraded recently to version 5 Beta was also ok! till..</p>
<p>in 24-25 march 2020 I downloaded few little youtube and vimeo videos, after 3-4 videos with my version 5 - all youtube videos - ERROR!</p>
<p>I installed back version 4.5.3407 - the same problem ERROR on youtube, and Can't acces video on Vimeo.</p>
<p>Now, always I open VDownloader is down the message Internet connection not available! and UP - on the blue band - Internet connection could not be established! Please check the proxy[_cuted_]</p>]]></description>
      <pubDate>Fri, 27 Mar 2020 03:05:07 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i287-internet-connection-problem-error-downloading-a-video</link>
      <guid>https://vdownloader.helprace.com/i287-internet-connection-problem-error-downloading-a-video</guid>
      <author>Antonio</author>
      <dc:creator>Antonio</dc:creator>
      <content:encoded><![CDATA[<p>Hello!</p>
<p>I'am Antonio, Using Windows 7 pro</p>
<p>I used before VDownloader version 4.5.3407.0 was ok and upgraded recently to version 5 Beta was also ok! till..</p>
<p>in 24-25 march 2020 I downloaded few little youtube and vimeo videos, after 3-4 videos with my version 5 - all youtube videos - ERROR!</p>
<p>I installed back version 4.5.3407 - the same problem ERROR on youtube, and Can't acces video on Vimeo.</p>
<p>Now, always I open VDownloader is down the message Internet connection not available! and UP - on the blue band - Internet connection could not be established! Please check the proxy settings! and the programs make a error sound every few seconds.</p>
<p>Thank you, Antonio</p>]]></content:encoded>
    </item>
    <item>
      <title>Help me Please the program cant acces internet </title>
      <description><![CDATA[<p>I have the versión 4.5 2880 0 I pay for the plus versión,and the program cant acces to the internet, it put me a message internet connection is available, and 2 seconds after put me internet connection its no available and its the same thing every minute. in options / connection its a place to put a proxy but i didnt use proxy, i turned off the firewall but its the same thing. please help </p>]]></description>
      <pubDate>Thu, 09 Apr 2020 17:38:09 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i293-help-me-please-the-program-cant-acces-internet</link>
      <guid>https://vdownloader.helprace.com/i293-help-me-please-the-program-cant-acces-internet</guid>
      <author>Angelnavavives</author>
      <dc:creator>Angelnavavives</dc:creator>
      <content:encoded><![CDATA[<p>I have the versión 4.5 2880 0 I pay for the plus versión,and the program cant acces to the internet, it put me a message internet connection is available, and 2 seconds after put me internet connection its no available and its the same thing every minute. in options / connection its a place to put a proxy but i didnt use proxy, i turned off the firewall but its the same thing. please help </p>]]></content:encoded>
    </item>
    <item>
      <title>O programa não funciona</title>
      <description><![CDATA[<p>Comprei a licença de instalação do VDownloader, mas este, simplesmente, não funciona mais em meu computador.</p> <p>Já o desinstalei, reinstalei-o, porém nada resolve o problema.</p> <p>E agora? Perdi o dinheiro empregado na compra. Isto está certo?</p>]]></description>
      <pubDate>Tue, 23 Jul 2019 22:48:10 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i270-o-programa-n%C3%A3o-funciona</link>
      <guid>https://vdownloader.helprace.com/i270-o-programa-n%C3%A3o-funciona</guid>
      <author>Dilmar Oliveira</author>
      <dc:creator>Dilmar Oliveira</dc:creator>
      <content:encoded><![CDATA[<p>Comprei a licença de instalação do VDownloader, mas este, simplesmente, não funciona mais em meu computador.</p>
<p>Já o desinstalei, reinstalei-o, porém nada resolve o problema.</p>
<p>E agora? Perdi o dinheiro empregado na compra. Isto está certo?</p>]]></content:encoded>
    </item>
    <item>
      <title>VDownloader não funciona</title>
      <description><![CDATA[<p>Ref. Pedido 120511242 de 2020-04-30</p>
<p>Solicito orientação para colocar o VDownloada Plus em operação.</p>
<p>Em 30/abril/ 2020, recebi e-mail da 2Checkout / Vitzo com o link para download e a chave do VDownloader</p>
<p>Providenciei a instalação conforme instruções, mas o programa não está funcionando. Ao abrir o programa na parte superior fica oscilando com uma mensagem que não há conexão com a internet, solicita configuração de Proxy (vide destaque - imagem 2).</p>
<p>Enfim o programa não funciona, colo o link do vídeo que pretendo baixar, mas o programa não responde, não acontece nada.</p>
<p>Meu sistema é Windows 10 64bits, WiFi[_cuted_]</p>]]></description>
      <pubDate>Wed, 13 May 2020 06:49:10 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i297-vdownloader-n%C3%A3o-funciona</link>
      <guid>https://vdownloader.helprace.com/i297-vdownloader-n%C3%A3o-funciona</guid>
      <author>Vasco Trestini Neto</author>
      <dc:creator>Vasco Trestini Neto</dc:creator>
      <content:encoded><![CDATA[<p>Ref. Pedido 120511242 de 2020-04-30</p>
<p>Solicito orientação para colocar o VDownloada Plus em operação.</p>
<h3>Em 30/abril/ 2020, recebi e-mail da 2Checkout / Vitzo com o link para download e a chave do VDownloader</h3>
<p>Providenciei a instalação conforme instruções, mas o programa não está funcionando. Ao abrir o programa na parte superior fica oscilando com uma mensagem que não há conexão com a internet, solicita configuração de Proxy (vide destaque - imagem 2).</p>
<p>Enfim o programa não funciona, colo o link do vídeo que pretendo baixar, mas o programa não responde, não acontece nada.</p>
<p>Meu sistema é Windows 10 64bits, WiFi residencial (particular).</p>
<p>Aguardo orientação</p>
<p>Obrigado</p>
<p>Vasco</p>]]></content:encoded>
    </item>
    <item>
      <title>Vdownloader Won't Open W10</title>
      <description><![CDATA[<p>Hello. I've just updated to newest version V 5.0.4016 for Windows 10 64 </p> <p>It loads but won't open. </p>]]></description>
      <pubDate>Sun, 26 Jul 2020 21:25:05 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i305-vdownloader-won-t-open-w10</link>
      <guid>https://vdownloader.helprace.com/i305-vdownloader-won-t-open-w10</guid>
      <author>Matheus Fratassi</author>
      <dc:creator>Matheus Fratassi</dc:creator>
      <content:encoded><![CDATA[<p>Hello. I've just updated to newest version V 5.0.4016 for Windows 10 64 </p>
<p>It loads but won't open. </p>]]></content:encoded>
    </item>
    <item>
      <title>I have installed the new version of vdownloader and is always giving me the same message "This specific executable is not a valid application for this SO platform"</title>
      <description><![CDATA[<p>I have installed the new version of vdownloader and is always giving me the same message "This specific executable is not a valid application for this SO platform"</p>]]></description>
      <pubDate>Sun, 02 Aug 2020 15:53:20 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i306-i-have-installed-the-new-version-of-vdownloader-and-is-always-giving-me-the-same-message-this-specific-executable-is-not-a-valid-application-for-this-so-platform</link>
      <guid>https://vdownloader.helprace.com/i306-i-have-installed-the-new-version-of-vdownloader-and-is-always-giving-me-the-same-message-this-specific-executable-is-not-a-valid-application-for-this-so-platform</guid>
      <author>Pedro Costa Dias</author>
      <dc:creator>Pedro Costa Dias</dc:creator>
      <content:encoded><![CDATA[<p>I have installed the new version of vdownloader and is always giving me the same message "This specific executable is not a valid application for this SO platform"</p>]]></content:encoded>
    </item>
    <item>
      <title>Vdownloader 5 won't start</title>
      <description><![CDATA[<p>After updating to latest version vdownloader displays the loading picture then closes :-(</p>]]></description>
      <pubDate>Tue, 01 Sep 2020 20:27:21 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i309-vdownloader-5-won-t-start</link>
      <guid>https://vdownloader.helprace.com/i309-vdownloader-5-won-t-start</guid>
      <author>Lars-Erik</author>
      <dc:creator>Lars-Erik</dc:creator>
      <content:encoded><![CDATA[<p>After updating to latest version vdownloader displays the loading picture then closes :-(</p>]]></content:encoded>
    </item>
    <item>
      <title>Program updated to version 5.0.4191 then stopped working at all.</title>
      <description><![CDATA[<p>VDownloader was opened then wanted an update and after update I ended up with to shortcut Icons on the desk top and it will not open.  I went to your web site downloaded the software uninstalled the program rebooted and installed from the version 5.0.4191 download file and the program still freezes on startup.  So don't know what the problem is just does not open.</p>]]></description>
      <pubDate>Thu, 20 Oct 2022 20:47:44 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i345-program-updated-to-version-5-0-4191-then-stopped-working-at-all</link>
      <guid>https://vdownloader.helprace.com/i345-program-updated-to-version-5-0-4191-then-stopped-working-at-all</guid>
      <author>JL Grizzly</author>
      <dc:creator>JL Grizzly</dc:creator>
      <content:encoded><![CDATA[<p>VDownloader was opened then wanted an update and after update I ended up with to shortcut Icons on the desk top and it will not open.  I went to your web site downloaded the software uninstalled the program rebooted and installed from the version 5.0.4191 download file and the program still freezes on startup.  So don't know what the problem is just does not open.</p>]]></content:encoded>
    </item>
    <item>
      <title>Can't download anything from youtube</title>
      <description><![CDATA[<p>I get the message "Unable to  obtain required initial information about this video" for every file. It doesn't matter if I copy the URL into the download tab of if I use the search tab to find it on youtube.  I am running VDownloader 5.0.4319.  This product used to work for me.</p>]]></description>
      <pubDate>Sun, 04 Feb 2024 01:02:01 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i413-can-t-download-anything-from-youtube</link>
      <guid>https://vdownloader.helprace.com/i413-can-t-download-anything-from-youtube</guid>
      <author>Rich Garber</author>
      <dc:creator>Rich Garber</dc:creator>
      <content:encoded><![CDATA[<p>I get the message "Unable to  obtain required initial information about this video" for every file. It doesn't matter if I copy the URL into the download tab of if I use the search tab to find it on youtube.  I am running VDownloader 5.0.4319.  This product used to work for me.</p>]]></content:encoded>
    </item>
    <item>
      <title>VDownloader stuck at "Preparing" text when downloading a Video</title>
      <description><![CDATA[<p>Hello, i just wanted to download some 7 minute videos but VDownloader is stuck at Preparing. Is it just my internet?</p>]]></description>
      <pubDate>Wed, 26 Feb 2025 16:31:24 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i432-vdownloader-stuck-at-preparing-text-when-downloading-a-video</link>
      <guid>https://vdownloader.helprace.com/i432-vdownloader-stuck-at-preparing-text-when-downloading-a-video</guid>
      <author>jonas</author>
      <dc:creator>jonas</dc:creator>
      <content:encoded><![CDATA[<p>Hello, i just wanted to download some 7 minute videos but VDownloader is stuck at Preparing. Is it just my internet?</p>]]></content:encoded>
    </item>
    <item>
      <title>Not able to install it</title>
      <description><![CDATA[<p>Internal error: .NET Framework version 4.0 not found. What to do? Please help me out.</p>]]></description>
      <pubDate>Wed, 23 Mar 2016 17:09:19 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i51-not-able-to-install-it</link>
      <guid>https://vdownloader.helprace.com/i51-not-able-to-install-it</guid>
      <author>Rohit Jain</author>
      <dc:creator>Rohit Jain</dc:creator>
      <content:encoded><![CDATA[<p>Internal error: .NET Framework version 4.0 not found. What to do? Please help me out.</p>]]></content:encoded>
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