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    <title>New Questions: | VDownloader Support</title>
    <description>New Questions</description>
    <generator>Helprace RSS</generator>
    <link>https://vdownloader.helprace.com/s1-vdownloader/questions/new?format=rss</link>
    <item>
      <title>They are scamming anyone who buys the Plus version!</title>
      <description><![CDATA[<p>I bought the plus version and I can't download anything. The program says it's not connected, but it is, because I use Atube and it works perfectly, among other internet activities. I need you to refund the money I paid or release the program.</p>]]></description>
      <pubDate>Wed, 26 Mar 2025 23:13:16 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i436-they-are-scamming-anyone-who-buys-the-plus-version</link>
      <guid>https://vdownloader.helprace.com/i436-they-are-scamming-anyone-who-buys-the-plus-version</guid>
      <author>Renildo</author>
      <dc:creator>Renildo</dc:creator>
      <content:encoded><![CDATA[<p>I bought the plus version and I can't download anything. The program says it's not connected, but it is, because I use Atube and it works perfectly, among other internet activities. I need you to refund the money I paid or release the program.</p>]]></content:encoded>
    </item>
    <item>
      <title>The application presents an error when downloading</title>
      <description><![CDATA[<p>Good afternoon,</p> <p>I previously reported this problem but it has not been solved yet. When I download videos it shows "error", this did not happen before but now it does. I have deleted and installed the application but it always presents the same problem "error" even occurs on other PCs.</p> <p></p> <p>Thank you,</p> <p>Jaime Cutipa.</p> <p>Correo: jmcutipa@gmail.com</p>]]></description>
      <pubDate>Mon, 19 Aug 2024 22:57:31 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i428-the-application-presents-an-error-when-downloading</link>
      <guid>https://vdownloader.helprace.com/i428-the-application-presents-an-error-when-downloading</guid>
      <author>Jaime Manuel</author>
      <dc:creator>Jaime Manuel</dc:creator>
      <content:encoded><![CDATA[<p>Good afternoon,</p>
<p>I previously reported this problem but it has not been solved yet.
<br>
When I download videos it shows "error", this did not happen before but now it does.
<br>
I have deleted and installed the application but it always presents the same problem "error" even occurs on other PCs.</p>
<p><img id="" src="https://vdownloader.helprace.com/resources/tmp/2465610/1724107884/MTY6WpHZgdLj66ewdenAl9QFMRhj9BVZok5F2oLWPU2lCH_Wzw73sNJ_LUnrZCiUnCwifL9bM-JUzM-mNLcNgwg9GQ%7E%7E/image-1724107884019.png" alt="image-1724107884019.png" data-file="___chdfid_2465610___"></p>
<p>Thank you,</p>
<p>Jaime Cutipa.</p>
<p>Correo: jmcutipa@gmail.com</p>]]></content:encoded>
    </item>
    <item>
      <title>Software won't load</title>
      <description><![CDATA[<p>I had this app before and it worked great.  It recently stopped working. I'd click download and it would then shut the program down.  I uninstalled the app and tried reinstalling it and this is the reply I got.</p> <p>“VDownloaderMacSetup.pkg” can’t be opened because Apple cannot check it for malicious software.This software needs to be updated. Contact the developer for more information</p> <p>Any suggestions?</p>]]></description>
      <pubDate>Fri, 13 Oct 2023 15:02:13 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i402-software-won-t-load</link>
      <guid>https://vdownloader.helprace.com/i402-software-won-t-load</guid>
      <author>Lisa</author>
      <dc:creator>Lisa</dc:creator>
      <content:encoded><![CDATA[<p>I had this app before and it worked great.  It recently stopped working. I'd click download and it would then shut the program down.  I uninstalled the app and tried reinstalling it and this is the reply I got.</p>
<p>“VDownloaderMacSetup.pkg” can’t be opened because Apple cannot check it for malicious software.This software needs to be updated. Contact the developer for more information</p>
<p>Any suggestions?</p>]]></content:encoded>
    </item>
    <item>
      <title>chave de registro</title>
      <description><![CDATA[<p>Não estou conseguindo registrar meu produto adquirido conforme recibo 34897909-41352581</p>]]></description>
      <pubDate>Thu, 07 Sep 2023 12:39:26 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i395-chave-de-registro</link>
      <guid>https://vdownloader.helprace.com/i395-chave-de-registro</guid>
      <author>Claudio Delbone</author>
      <dc:creator>Claudio Delbone</dc:creator>
      <content:encoded><![CDATA[<p>Não estou conseguindo registrar meu produto adquirido conforme recibo 34897909-41352581</p>]]></content:encoded>
    </item>
    <item>
      <title>question</title>
      <description><![CDATA[<p>I pay in June 2023 for Viddly Plus year...I can use my product key for use in my new Mac bookpro with us????</p>]]></description>
      <pubDate>Sat, 05 Aug 2023 20:10:24 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i390-question</link>
      <guid>https://vdownloader.helprace.com/i390-question</guid>
      <author>Luis Demetrio</author>
      <dc:creator>Luis Demetrio</dc:creator>
      <content:encoded><![CDATA[<p>I pay in June 2023 for Viddly Plus year...I can use my product key for use in my new Mac bookpro with us????</p>]]></content:encoded>
    </item>
    <item>
      <title>Video from Frndly TV </title>
      <description><![CDATA[<p>Is it possible to download video from Frndly TV?</p>]]></description>
      <pubDate>Mon, 03 Jul 2023 12:36:25 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i385-video-from-frndly-tv</link>
      <guid>https://vdownloader.helprace.com/i385-video-from-frndly-tv</guid>
      <author>Jim M</author>
      <dc:creator>Jim M</dc:creator>
      <content:encoded><![CDATA[<p>Is it possible to download video from Frndly TV?</p>]]></content:encoded>
    </item>
    <item>
      <title>Only one albums artwork shows when playing any song - how to fix</title>
      <description><![CDATA[<p>How do I get the correct artwork to show when playing a song. The same artwork is always displayed. I'm using VLC.</p>]]></description>
      <pubDate>Sun, 22 Jan 2023 02:55:18 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i379-only-one-albums-artwork-shows-when-playing-any-song-how-to-fix</link>
      <guid>https://vdownloader.helprace.com/i379-only-one-albums-artwork-shows-when-playing-any-song-how-to-fix</guid>
      <author>C238</author>
      <dc:creator>C238</dc:creator>
      <content:encoded><![CDATA[<p>How do I get the correct artwork to show when playing a song. The same artwork is always displayed. I'm using VLC.</p>]]></content:encoded>
    </item>
    <item>
      <title>vDownloader program for windows7 fault</title>
      <description><![CDATA[<p>Have you fixed the problem of vdownloader v5.0.4191 shutting down on startup.</p> <p>I was happy with the previous version  but cannot re-install it since updating. </p> <p>I donnot want to go to another programsupplier as yours was excellend.</p>]]></description>
      <pubDate>Thu, 19 Jan 2023 11:35:08 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i377-vdownloader-program-for-windows7-fault</link>
      <guid>https://vdownloader.helprace.com/i377-vdownloader-program-for-windows7-fault</guid>
      <author>Derick</author>
      <dc:creator>Derick</dc:creator>
      <content:encoded><![CDATA[<p>Have you fixed the problem of vdownloader v5.0.4191 shutting down on startup.</p>
<p>I was happy with the previous version  but cannot re-install it since updating. </p>
<p>I donnot want to go to another programsupplier as yours was excellend.</p>]]></content:encoded>
    </item>
    <item>
      <title>How do I cancel my subscription?</title>
      <pubDate>Tue, 17 Jan 2023 16:14:21 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i376-how-do-i-cancel-my-subscription</link>
      <guid>https://vdownloader.helprace.com/i376-how-do-i-cancel-my-subscription</guid>
      <author>wonder-boy</author>
      <dc:creator>wonder-boy</dc:creator>
    </item>
    <item>
      <title>Is it possible to download recorded live?</title>
      <description><![CDATA[<p>I'm trying to download a recorded live, but it only downloads 3 seconds out of a total of 2 hours.</p>]]></description>
      <pubDate>Tue, 10 Jan 2023 01:28:09 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i372-is-it-possible-to-download-recorded-live</link>
      <guid>https://vdownloader.helprace.com/i372-is-it-possible-to-download-recorded-live</guid>
      <author>Nicolas R</author>
      <dc:creator>Nicolas R</dc:creator>
      <content:encoded><![CDATA[<p>I'm trying to download a recorded live, but it only downloads 3 seconds out of a total of 2 hours.</p>]]></content:encoded>
    </item>
    <item>
      <title>version 5.0.4191 will not start. Keeps on saying program stopped working. This after loading the software update.  Previous version worked fine</title>
      <pubDate>Sun, 08 Jan 2023 12:47:27 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i371-version-5-0-4191-will-not-start-keeps-on-saying-program-stopped-working-this-after-loading-the-software-update-previous-version-worked-fine</link>
      <guid>https://vdownloader.helprace.com/i371-version-5-0-4191-will-not-start-keeps-on-saying-program-stopped-working-this-after-loading-the-software-update-previous-version-worked-fine</guid>
      <author>Derick</author>
      <dc:creator>Derick</dc:creator>
    </item>
    <item>
      <title>Is there a MacOS version to download/install?</title>
      <description><![CDATA[<p>I'm using a Mac Desktop macOS Sierra vs 10.12.6 and wanted to know if there is a macOS version of VDownloader software?</p>]]></description>
      <pubDate>Thu, 29 Dec 2022 23:09:43 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i369-is-there-a-macos-version-to-download-install</link>
      <guid>https://vdownloader.helprace.com/i369-is-there-a-macos-version-to-download-install</guid>
      <author>Shawn</author>
      <dc:creator>Shawn</dc:creator>
      <content:encoded><![CDATA[<p>I'm using a Mac Desktop macOS Sierra vs 10.12.6 and wanted to know if there is a macOS version of VDownloader software?</p>]]></content:encoded>
    </item>
    <item>
      <title>Music tracks</title>
      <description><![CDATA[<p>How to download from youtube just tracks seperate not like one file all songs ?</p>]]></description>
      <pubDate>Tue, 20 Dec 2022 11:41:17 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i368-music-tracks</link>
      <guid>https://vdownloader.helprace.com/i368-music-tracks</guid>
      <author>Mindaugas</author>
      <dc:creator>Mindaugas</dc:creator>
      <content:encoded><![CDATA[<p>How to download from youtube just tracks seperate not like one file all songs ?</p>]]></content:encoded>
    </item>
    <item>
      <title>El programa no funciona</title>
      <description><![CDATA[<p>Hola hace meses uso el programa pero desde ayer dejo de funcionar me salia en mensaje que estoy con la version antigua desinstale y volvi a instalar ahora tengo la version 5.0.41.91 pero le doy abrir y nada ? tengo windows 10</p>]]></description>
      <pubDate>Sun, 06 Nov 2022 20:32:11 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i356-el-programa-no-funciona</link>
      <guid>https://vdownloader.helprace.com/i356-el-programa-no-funciona</guid>
      <author>alberto </author>
      <dc:creator>alberto </dc:creator>
      <content:encoded><![CDATA[<p>Hola hace meses uso el programa pero desde ayer dejo de funcionar me salia en mensaje que estoy con la version antigua desinstale y volvi a instalar ahora tengo la version 5.0.41.91 pero le doy abrir y nada ? tengo windows 10</p>]]></content:encoded>
    </item>
    <item>
      <title>Compra do Software </title>
      <description><![CDATA[<p>Boa tarde tudo bem?</p> <p>Por tentei baixar o software para teste porem nao recebi nenhum e-mail para chave de teste, fui ver o valor da compra porem fiquei na duvida se os valores estão em Reais ou em Dolar.</p> <p>Atenciosamente,</p> <p>Rodrigo Oliva</p>]]></description>
      <pubDate>Thu, 20 Oct 2022 17:56:43 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i344-compra-do-software</link>
      <guid>https://vdownloader.helprace.com/i344-compra-do-software</guid>
      <author>RODRIGO OLIVA</author>
      <dc:creator>RODRIGO OLIVA</dc:creator>
      <content:encoded><![CDATA[<p><span style="color: #888;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Boa tarde tudo bem?</span></span></span></span></span></p>
<p><span style="color: #888;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Por tentei baixar o software para teste porem nao recebi nenhum e-mail para chave de teste, fui ver o valor da compra porem fiquei na duvida se os valores estão em Reais ou em Dolar.</span></span></span></span></span></p>
<p>Atenciosamente,</p>
<p>Rodrigo Oliva</p>]]></content:encoded>
    </item>
    <item>
      <title>Mac M1 Silicon/ Monterey Compatibility</title>
      <pubDate>Fri, 22 Apr 2022 03:08:14 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i329-mac-m1-silicon-monterey-compatibility</link>
      <guid>https://vdownloader.helprace.com/i329-mac-m1-silicon-monterey-compatibility</guid>
      <author>Sean Conaty</author>
      <dc:creator>Sean Conaty</dc:creator>
    </item>
    <item>
      <title>não recebi minha chave de ativação</title>
      <description><![CDATA[<p>não recebi minha chave de ativação</p> <p>e-mail luighi@universointeligente.com</p> <p>Receipt for your VDownloader Plus Yearly Subscription</p> <p>Receipt # 26035195-24506548</p>]]></description>
      <pubDate>Fri, 04 Jun 2021 21:57:33 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i320-n%C3%A3o-recebi-minha-chave-de-ativa%C3%A7%C3%A3o</link>
      <guid>https://vdownloader.helprace.com/i320-n%C3%A3o-recebi-minha-chave-de-ativa%C3%A7%C3%A3o</guid>
      <author>Luighi</author>
      <dc:creator>Luighi</dc:creator>
      <content:encoded><![CDATA[<p>não recebi minha chave de ativação</p>
<p>e-mail <a href="mailto:luighi@universointeligente.com" rel="nofollow">luighi@universointeligente.com</a></p>
<h3>Receipt for your VDownloader Plus Yearly Subscription</h3>
<p>Receipt # 26035195-24506548</p>]]></content:encoded>
    </item>
    <item>
      <title>Cancel</title>
      <description><![CDATA[<p>Good afternoon, I want to cancel the show. Because I´m not using it anymore. How do I cancel ?</p>]]></description>
      <pubDate>Sun, 28 Feb 2021 21:35:58 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i316-cancel</link>
      <guid>https://vdownloader.helprace.com/i316-cancel</guid>
      <author>Julia Santos Marques</author>
      <dc:creator>Julia Santos Marques</dc:creator>
      <content:encoded><![CDATA[<p>Good afternoon, I want to cancel the show. Because I´m not using it anymore. How do I cancel ?</p>]]></content:encoded>
    </item>
    <item>
      <title>Downloading from Rumble</title>
      <description><![CDATA[<p>How do I download videos on Rumble.com</p> <p>Thanks!</p>]]></description>
      <pubDate>Thu, 21 Jan 2021 13:24:34 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i315-downloading-from-rumble</link>
      <guid>https://vdownloader.helprace.com/i315-downloading-from-rumble</guid>
      <author>Auminer Bower6</author>
      <dc:creator>Auminer Bower6</dc:creator>
      <content:encoded><![CDATA[<p>How do I download videos on Rumble.com</p>
<p>Thanks!</p>]]></content:encoded>
    </item>
    <item>
      <title>Downloading from Rumble</title>
      <pubDate>Thu, 21 Jan 2021 13:23:06 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i314-downloading-from-rumble</link>
      <guid>https://vdownloader.helprace.com/i314-downloading-from-rumble</guid>
      <author>Auminer Bower6</author>
      <dc:creator>Auminer Bower6</dc:creator>
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