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    <title>Frequently Asked Questions: | VDownloader Support</title>
    <description>Frequently Asked Questions</description>
    <generator>Helprace RSS</generator>
    <link>https://vdownloader.helprace.com/s1-vdownloader/questions/top?format=rss</link>
    <item>
      <title>Adult sites</title>
      <description><![CDATA[<p>Why can't I download videos from adult sites any more. I used to be able to download from all the adult sites and now they tell me it's not a video URL. but there are no mention of "embed" in the URL what so ever and I don't think xvidos or others have had time to embed every video on the site. There would be thousands. I just updated to the 4.2.1800 version and it still doesn't work. I am also running the Plus version.</p> <p>Thanks</p> <p>William Gray</p>]]></description>
      <pubDate>Wed, 23 Mar 2016 17:08:18 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i36-adult-sites</link>
      <guid>https://vdownloader.helprace.com/i36-adult-sites</guid>
      <author>William Gray</author>
      <dc:creator>William Gray</dc:creator>
      <content:encoded><![CDATA[<p>Why can't I download videos from adult sites any more. I used to be able to download from all the adult sites and now they tell me it's not a video URL. but there are no mention of "embed" in the URL what so ever and I don't think xvidos or others have had time to embed every video on the site. There would be thousands. I just updated to the 4.2.1800 version and it still doesn't work. I am also running the Plus version.</p>
<p>Thanks</p>
<p>William Gray</p>]]></content:encoded>
    </item>
    <item>
      <title>VDownloader</title>
      <description><![CDATA[<p>I'm not sure if it was/is the new update, but my previous version let me just download the .mp3 file by itself.  Now, it says that I have the pro version for some reason and I can see a icon of You Tube and it will only let me download the video, and not JUST the mp3.  I tried deleting and re-installing, and that doesn't work.  I looked through the options.  Any way to download just the mp3 from the video?  Plus version 4.2.1739.0</p> <p>Thank you for you time and program.</p>]]></description>
      <pubDate>Wed, 20 Jan 2016 23:27:14 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i8-vdownloader</link>
      <guid>https://vdownloader.helprace.com/i8-vdownloader</guid>
      <author>Joshua Dodd</author>
      <dc:creator>Joshua Dodd</dc:creator>
      <content:encoded><![CDATA[<p>I'm not sure if it was/is the new update, but my previous version let me just download the .mp3 file by itself.  Now, it says that I have the pro version for some reason and I can see a icon of You Tube and it will only let me download the video, and not JUST the mp3.  I tried deleting and re-installing, and that doesn't work.  I looked through the options.  Any way to download just the mp3 from the video?  Plus version 4.2.1739.0</p>
<p>Thank you for you time and program.</p>]]></content:encoded>
    </item>
    <item>
      <title>User Manual</title>
      <description><![CDATA[<p>Do you have an user manual with step-by-step instructions on how to start doing various activities,</p> <p>ie, downloading, file conversion, playing a video, and burning?</p> <p>I just installed your VDownloader and updated to the latest version.  I launched the program but could</p> <p>NOT figure out how to start downloading a video.  Your quick answer would be appreciated.</p> <p>joesunshine</p>]]></description>
      <pubDate>Wed, 01 Jun 2016 14:13:53 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i88-user-manual</link>
      <guid>https://vdownloader.helprace.com/i88-user-manual</guid>
      <author>Joseph Sun</author>
      <dc:creator>Joseph Sun</dc:creator>
      <content:encoded><![CDATA[<p>Do you have an user manual with step-by-step instructions on how to start doing various activities,</p>
<p>ie, downloading, file conversion, playing a video, and burning?</p>
<p>I just installed your VDownloader and updated to the latest version.  I launched the program but could</p>
<p>NOT figure out how to start downloading a video.  Your quick answer would be appreciated.</p>
<p><a href="mailto:joesunshine@hotmail.com" rel="nofollow">joesunshine</a></p>]]></content:encoded>
    </item>
    <item>
      <title>Sign-In</title>
      <description><![CDATA[<p>I am trying to download a private youtube video. VDownloader came back with error "Please sign in to view this video." . I was signed in Chrome with the same gmail user and actually viewing the video. How do I sign in VDownloader ?</p>]]></description>
      <pubDate>Sat, 27 Feb 2016 22:39:59 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i32-sign-in</link>
      <guid>https://vdownloader.helprace.com/i32-sign-in</guid>
      <author>Majid Hawy</author>
      <dc:creator>Majid Hawy</dc:creator>
      <content:encoded><![CDATA[<p>I am trying to download a private youtube video. VDownloader came back with error "Please sign in to view this video." . I was signed in Chrome with the same gmail user and actually viewing the video. How do I sign in VDownloader ?</p>]]></content:encoded>
    </item>
    <item>
      <title>What does "Not a video URL' really mean?</title>
      <description><![CDATA[<p>Vdownloader says this</p> <p>http://www.liveleak.com/ll_embed?f=51fe948515b4</p> <p>is not a video URL.</p> <p>But browsers play it just fine, and liveleak.com is supposedly supported. What's the secret?</p>]]></description>
      <pubDate>Mon, 08 Feb 2016 21:27:02 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i17-what-does-not-a-video-url-really-mean</link>
      <guid>https://vdownloader.helprace.com/i17-what-does-not-a-video-url-really-mean</guid>
      <author>Michael</author>
      <dc:creator>Michael</dc:creator>
      <content:encoded><![CDATA[<p>Vdownloader says this</p>
<p>http://www.liveleak.com/ll_embed?f=51fe948515b4</p>
<p>is not a video URL.</p>
<p>But browsers play it just fine, and liveleak.com is supposedly supported. What's the secret?</p>]]></content:encoded>
    </item>
    <item>
      <title>Vdownload can't convert MP3</title>
      <description><![CDATA[<p>well, vdownload didn't work when i download the mp3 format from youtube</p> <p> </p> <p>the vdownload shows download compelete and create a mp3 file , but it can not be played</p>]]></description>
      <pubDate>Sun, 19 Feb 2017 15:38:09 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i193-vdownload-can-t-convert-mp3</link>
      <guid>https://vdownloader.helprace.com/i193-vdownload-can-t-convert-mp3</guid>
      <author>dunno</author>
      <dc:creator>dunno</dc:creator>
      <content:encoded><![CDATA[<p>well, vdownload didn't work when i download the mp3 format from youtube</p>
<p> </p>
<p>the vdownload shows download compelete and create a mp3 file , but it can not be played</p>]]></content:encoded>
    </item>
    <item>
      <title>been using VDownloader for a long time but now out of know where says cant connect to the internet. everything else is connected to the internet but VDownloader. Reset the internet and still nothing please help.</title>
      <description><![CDATA[<p>Internet Not connecting</p>]]></description>
      <pubDate>Fri, 03 Apr 2020 23:06:57 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i291-been-using-vdownloader-for-a-long-time-but-now-out-of-know-where-says-cant-connect-to-the-internet-everything-else-is-connected-to-the-internet-but-vdownloader-reset-the-internet-and-still-nothing-please-help</link>
      <guid>https://vdownloader.helprace.com/i291-been-using-vdownloader-for-a-long-time-but-now-out-of-know-where-says-cant-connect-to-the-internet-everything-else-is-connected-to-the-internet-but-vdownloader-reset-the-internet-and-still-nothing-please-help</guid>
      <author>Mike Kelly</author>
      <dc:creator>Mike Kelly</dc:creator>
      <content:encoded><![CDATA[<p>Internet Not connecting</p>]]></content:encoded>
    </item>
    <item>
      <title>start up browser wont open </title>
      <description><![CDATA[<p>Please recommend what can be done. As I enjoy using this program. I had a shortcut to taskbar. All of a sudden, when now when I click it to open to use it. the new browser page pops up for 1 second, then vanishes. I cannot click to open it or use it. It happens similar to how a pop up blocker works but I don't have a pop up blocker. Whenever I click open, it precedes to start opening, then it closes up. I've uninstalled &amp; re installed many times. Now I can't even get a short cut of[_cuted_]</p>]]></description>
      <pubDate>Mon, 06 Feb 2017 14:39:54 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i162-start-up-browser-wont-open</link>
      <guid>https://vdownloader.helprace.com/i162-start-up-browser-wont-open</guid>
      <author>Mgiacuccia</author>
      <dc:creator>Mgiacuccia</dc:creator>
      <content:encoded><![CDATA[<p>Please recommend what can be done. As I enjoy using this program. I had a shortcut to taskbar. All of a sudden, when now when I click it to open to use it. the new browser page pops up for 1 second, then vanishes. I cannot click to open it or use it. It happens similar to how a pop up blocker works but I don't have a pop up blocker. Whenever I click open, it precedes to start opening, then it closes up. I've uninstalled &amp; re installed many times. Now I can't even get a short cut of it on my task bar or desk top. Please help as I really like using it but now it will not open. I've tried everthing! From recovery points. This is the free version that wont work. I'm now leery to bother buying the Plus because this free won't evern open. I've had Vdownloader for over a year with no problems until now.</p>
<p>Thanks</p>]]></content:encoded>
    </item>
    <item>
      <title>Older version available?</title>
      <description><![CDATA[<p>just updated to new free version and am having problems downloading content.  I always get the message to choose output format.  i have to click ok 3 or 4 times before it goes away.  the older version worked perfect!  Anyway to get that back?</p>]]></description>
      <pubDate>Mon, 06 Feb 2017 14:39:07 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i183-older-version-available</link>
      <guid>https://vdownloader.helprace.com/i183-older-version-available</guid>
      <author>Michael</author>
      <dc:creator>Michael</dc:creator>
      <content:encoded><![CDATA[<p>just updated to new free version and am having problems downloading content.  I always get the message to choose output format.  i have to click ok 3 or 4 times before it goes away.  the older version worked perfect!  Anyway to get that back?</p>]]></content:encoded>
    </item>
    <item>
      <title>Hello, when I try to download a mp3 format from Youtube, it's not possible. I've got a message in French "Server returned an error: (403) forbidden". What's the problem?</title>
      <description><![CDATA[<p>Hello, when I try to download a mp3 format from Youtube, it's not possible. I've got a message in French "Server returned an error: (403) forbidden". What's the problem?</p>]]></description>
      <pubDate>Wed, 08 Feb 2017 18:43:16 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i197-hello-when-i-try-to-download-a-mp3-format-from-youtube-it-s-not-possible-i-ve-got-a-message-in-french-server-returned-an-error-403-forbidden-what-s-the-problem</link>
      <guid>https://vdownloader.helprace.com/i197-hello-when-i-try-to-download-a-mp3-format-from-youtube-it-s-not-possible-i-ve-got-a-message-in-french-server-returned-an-error-403-forbidden-what-s-the-problem</guid>
      <author>Anthony G</author>
      <dc:creator>Anthony G</dc:creator>
      <content:encoded><![CDATA[<p>Hello, when I try to download a mp3 format from Youtube, it's not possible. I've got a message in French "Server returned an error: (403) forbidden". What's the problem?</p>]]></content:encoded>
    </item>
    <item>
      <title>Download Youtube playlist</title>
      <description><![CDATA[<p>Hi,</p> <p>How can I download all the videos in a Youtube playlist?</p> <p>For instance, if I use this playlist, I only get the first video and not the whole playlist:</p> <p>It doesn't matter if I select .mp3 or an other format. I am using VDownloader Plus 4.5.2973.0</p>]]></description>
      <pubDate>Mon, 24 Sep 2018 18:43:23 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i247-download-youtube-playlist</link>
      <guid>https://vdownloader.helprace.com/i247-download-youtube-playlist</guid>
      <author>Andrebodden</author>
      <dc:creator>Andrebodden</dc:creator>
      <content:encoded><![CDATA[<p>Hi,</p>
<p>How can I download all the videos in a Youtube playlist?</p>
<p>For instance, if I use this playlist, I only get the first video and not the whole playlist:</p>
<pre class="language-markup"><code>https://www.youtube.com/watch?v=NN9upfPLD0U&amp;list=PLRBp0Fe2GpgmsW46rJyudVFlY6IYjFBIK</code></pre>
<p>It doesn't matter if I select .mp3 or an other format. I am using VDownloader Plus 4.5.2973.0</p>]]></content:encoded>
    </item>
    <item>
      <title>"This video is unavailable" </title>
      <description><![CDATA[<p>Hi, I have updated Vdownlaoder to 4.5.3407.0. I cannot download any video saying "This video is unavailable" for all the videos on youtube. I tried</p> <p>reinstall,</p> <p>regedit licence delete.</p> <p>Tried free version,</p> <p>tried with my licence installed.</p> <p>I tried with another licience.</p> <p>Still the same. Please respond.Thanks.</p>]]></description>
      <pubDate>Mon, 17 Feb 2020 11:25:46 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i280-this-video-is-unavailable</link>
      <guid>https://vdownloader.helprace.com/i280-this-video-is-unavailable</guid>
      <author>orcun tenker</author>
      <dc:creator>orcun tenker</dc:creator>
      <content:encoded><![CDATA[<p>Hi, I have updated Vdownlaoder to 4.5.3407.0. I cannot download any video saying "This video is unavailable" for all the videos on youtube. I tried</p>
<p>reinstall,</p>
<p>regedit licence delete.</p>
<p>Tried free version,</p>
<p>tried with my licence installed.</p>
<p>I tried with another licience.</p>
<p>Still the same. Please respond.Thanks.</p>]]></content:encoded>
    </item>
    <item>
      <title>Connection Error</title>
      <description><![CDATA[<p>Hello people. I just purchased the plus version but it keeps popping up a message saying that internet connection could not be established and to check the proxy settings. However i dont really understand those settings What should i do?</p>]]></description>
      <pubDate>Fri, 27 Mar 2020 17:44:53 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i288-connection-error</link>
      <guid>https://vdownloader.helprace.com/i288-connection-error</guid>
      <author>Xarlok44</author>
      <dc:creator>Xarlok44</dc:creator>
      <content:encoded><![CDATA[<p>Hello people. I just purchased the plus version but it keeps popping up a message saying that internet connection could not be established and to check the proxy settings. However i dont really understand those settings What should i do?</p>]]></content:encoded>
    </item>
    <item>
      <title>Already had VDownloader Plus</title>
      <description><![CDATA[<p>Good afternoon,</p> <p>I purchased VDownloader Plus a few years ago, but had to buy a new computer recently. I have the free version now, but would like my "plus" again. However, I can not remember when I purchased it.</p> <p>Would you happen to keep records of this?</p> <p>My name is Marcia Lynn Scherzinger.</p> <p>Thank you.</p> <p> </p>]]></description>
      <pubDate>Wed, 20 Apr 2016 00:43:34 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i67-already-had-vdownloader-plus</link>
      <guid>https://vdownloader.helprace.com/i67-already-had-vdownloader-plus</guid>
      <author>Lynn</author>
      <dc:creator>Lynn</dc:creator>
      <content:encoded><![CDATA[<p>Good afternoon,</p>
<p>I purchased VDownloader Plus a few years ago, but had to buy a new computer recently. I have the free version now, but would like my "plus" again. However, I can not remember when I purchased it.</p>
<p>Would you happen to keep records of this?</p>
<p>My name is Marcia Lynn Scherzinger.</p>
<p>Thank you.</p>
<p> </p>]]></content:encoded>
    </item>
    <item>
      <title>object reference etc? </title>
      <description><![CDATA[<p>[Critical] 5/10/2016 8:24:38 PM &gt; An error occurred while attempting to download this video. &gt;&gt; Exception: Object reference not set to an instance of an object.</p>]]></description>
      <pubDate>Mon, 27 Jun 2016 01:05:35 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i77-object-reference-etc</link>
      <guid>https://vdownloader.helprace.com/i77-object-reference-etc</guid>
      <author>Hubert Brown</author>
      <dc:creator>Hubert Brown</dc:creator>
      <content:encoded><![CDATA[<p>[Critical] 5/10/2016 8:24:38 PM &gt; An error occurred while attempting to download this video. &gt;&gt; Exception: Object reference not set to an instance of an object.</p>]]></content:encoded>
    </item>
    <item>
      <title>WHY V DOWNLOADER NOT ABLE TO CONTINUE FROM WHERE IT WAS LEFT EARLIER </title>
      <description><![CDATA[<p>DAP CONTINUES DOWNLOAD FROM WHERE IT WAS LEFT EARLIER AND SAVES TIME. WHY V DOWNLOADER NOT ABLE TO CONTINUE FROM WHERE IT WAS LEFT EARLIER LIKEWISE</p>]]></description>
      <pubDate>Mon, 27 Jun 2016 01:06:19 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i82-why-v-downloader-not-able-to-continue-from-where-it-was-left-earlier</link>
      <guid>https://vdownloader.helprace.com/i82-why-v-downloader-not-able-to-continue-from-where-it-was-left-earlier</guid>
      <author>GEKAY</author>
      <dc:creator>GEKAY</dc:creator>
      <content:encoded><![CDATA[<p>DAP CONTINUES DOWNLOAD FROM WHERE IT WAS LEFT EARLIER AND SAVES TIME. WHY V DOWNLOADER NOT ABLE TO CONTINUE FROM WHERE IT WAS LEFT EARLIER LIKEWISE</p>]]></content:encoded>
    </item>
    <item>
      <title>NÃO  CONSIGO  BAIXAR PLAYLIST</title>
      <description><![CDATA[<p>OLÁ EU COMPREI O PRODUTO PARA BAIXAR PLAYLIST DE 10 A 50 VIDEO E NÃO BAIXA, POR QUE ISSO? DEVERIA FAZER ISSO.</p>]]></description>
      <pubDate>Mon, 21 Nov 2016 17:14:56 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i144-n%C3%A3o-consigo-baixar-playlist</link>
      <guid>https://vdownloader.helprace.com/i144-n%C3%A3o-consigo-baixar-playlist</guid>
      <author>Washington Maciel</author>
      <dc:creator>Washington Maciel</dc:creator>
      <content:encoded><![CDATA[<p><span style="color: #888;">OLÁ EU COMPREI O PRODUTO PARA BAIXAR PLAYLIST DE 10 A 50 VIDEO E NÃO BAIXA, POR QUE ISSO? DEVERIA FAZER ISSO.</span></p>]]></content:encoded>
    </item>
    <item>
      <title>vdounwloade</title>
      <description><![CDATA[<p>ou place t on le numero enregistrement? ecoute je veux pas me faire jouer tour j'ai payer deja ce programme 2 fois avant alors la fais 3 fois espere pas etre desactive</p>]]></description>
      <pubDate>Mon, 06 Feb 2017 14:39:13 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i171-vdounwloade</link>
      <guid>https://vdownloader.helprace.com/i171-vdounwloade</guid>
      <author>Ghyslaine Feeny</author>
      <dc:creator>Ghyslaine Feeny</dc:creator>
      <content:encoded><![CDATA[<p>ou place t on le numero enregistrement? ecoute je veux pas me faire jouer tour j'ai payer deja ce programme 2 fois avant alors la fais 3 fois espere pas etre desactive</p>]]></content:encoded>
    </item>
    <item>
      <title>baixar playlist</title>
      <description><![CDATA[<p>Boa tarde. Não consigo baixar playlist com mais de 50 vídeos. tenho que alterar alguma configuração?</p>]]></description>
      <pubDate>Sun, 19 Feb 2017 15:38:15 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i194-baixar-playlist</link>
      <guid>https://vdownloader.helprace.com/i194-baixar-playlist</guid>
      <author>Rommell Ramirez Azevedo Coelho</author>
      <dc:creator>Rommell Ramirez Azevedo Coelho</dc:creator>
      <content:encoded><![CDATA[<p>Boa tarde. Não consigo baixar playlist com mais de 50 vídeos. tenho que alterar alguma configuração?</p>]]></content:encoded>
    </item>
    <item>
      <title>Cannot download videos</title>
      <description><![CDATA[<p>Dear Sir, Madam, </p>
<p>I have an issue with VDownloader (4.5.2867.0).</p>
<p>Whenever I try to download a video (regardless of the format that I choose), I get an error message stating that ‘there is no free space for download’, while I have upwards of several hundreds of gigabytes of free storage.</p>
<p> </p>
<p>Additionally, on startup the application minimizes to just above the start button, as can be seen in the screenshot below.</p>
<p> </p>
<p>I have already tried updating the application and I have also done a re-install (including deleting what I believe to be the configurations stored in the %localappdata% directory),[_cuted_]</p>]]></description>
      <pubDate>Wed, 01 Nov 2017 19:53:52 +0000</pubDate>
      <link>https://vdownloader.helprace.com/i236-cannot-download-videos</link>
      <guid>https://vdownloader.helprace.com/i236-cannot-download-videos</guid>
      <author>Andrebodden</author>
      <dc:creator>Andrebodden</dc:creator>
      <content:encoded><![CDATA[<p>Dear Sir, Madam, </p>
<p>I have an issue with VDownloader (4.5.2867.0).</p>
<p>Whenever I try to download a video (regardless of the format that I choose), I get an error message stating that ‘there is no free space for download’, while I have upwards of several hundreds of gigabytes of free storage.</p>
<p> <img src="https://i.imgur.com/NQAUIAR.png" alt=""></p>
<p>Additionally, on startup the application minimizes to just above the start button, as can be seen in the screenshot below.</p>
<p> <img src="https://i.imgur.com/zpkKDlm.png"></p>
<p>I have already tried updating the application and I have also done a re-install (including deleting what I believe to be the configurations stored in the %localappdata% directory), all to no avail.</p>
<p>I am using Windows 10 x64 version 1709 (Fall Creators Update). <img src="https://i.imgur.com/9czI6Ky.png" alt=""></p>
<p>I have the full, purchased version (if need be I can provide proof).</p>
<p>Below you will find some configurations I pulled from the %localappdata% directory (perhaps they are of some use?).</p>
<p>&lt; --- hidden --- &gt;</p>]]></content:encoded>
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