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Acknowledged

non-functional software problem

YesterdayI recently upgraded my VDFree version. The old version did not delete, and neither version worked.

I used Revo Uninstaller Pro to remove all traces of Free. I paid for Plus, since I liked the Free program.

The first time I used Plus, it shut down, and the debug button was no help.This problem recurs each time. It recommended an upgrade, so I did that.

Now I am back to the free version!!! Then it offered me a special price on an upgrade, 25% cheaper than I paid yesterday!! So I need a quick and competent fix or a refund.

Thanks, Steve

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Hi!

I'm sorry to hear you are having this issue. Could you make sure you have the latest version by downloading a fresh installer from www.vdownloader.com? Once it is installed, please activate your copy using the serial number you received. Please let me know if you have any issues activating.

 

Regards,

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