Acknowledged Problems

  • 1
    Acknowledged

    403 Forbdiden Message

    Jim Boz · 3 · Last reply by Diogo Alves

    I'm getting error message "403 Forbidden" for everything I try and download. Are you familiar with the problem and do you have a fix? I would consider going to Plus but not confident the problem would go away.

    Jim

  • 1
    Acknowledged

    Error Code 5

    Jim Boz · 2 · Last reply by Diogo Alves

    I had to Uninstall Free Version because I started getting error message "403 Forbidden. Now, trying to reinstall I download but when I Run I get "Error Code 5"

  • 1
    Acknowledged

    non-functional software problem

    Hillview Highrollers · 1 · Last reply by Eli Siegel

    YesterdayI recently upgraded my VDFree version. The old version did not delete, and neither version worked.

    I used Revo Uninstaller Pro to remove all traces of Free. I paid for Plus, since I liked the Free program.

    The first time I used Plus, it shut down, and the debug button was no help.This problem recurs each time. It recommended an upgrade, so I did that.

    Now I am back to the free version!!! Then it offered me a special price on an upgrade, 25% cheaper than I paid yesterday!! So I need a quick and competent fix or a refund.

  • 2
    Acknowledged

    I can't convert videos

    Virginie · 3 · Last reply by Virginie

    I bought VDownloader Plus. I entered the registration number but when I go to the converter to convert the videos I downloaded from Youtube, it doesn't work. VDownloader doesn't want to convert the videos and it's the same when downloading them. When I choose MPEG or DVD PAL next to the url it doesn't convert it so I can only watch the videos on the computer.

    What's the problem?

    Regards.

  • 2
    Acknowledged

    Hello, Since the latest download

    Jo-Anne CanineCar · 2 · Last reply by Gray Mouser

    Hello, Since the latest download, I keep getting a message- please specify output format, and if I click ok,  it downloads. Not sure what it is asking for. Thank you!

  • 1
    Acknowledged

    YouTube age not working

    Robert · 1 · Last reply by Diogo Alves

    Hello

    It seems that VDownloader is unable to fetch age through my YouTube account. Referring me to use either facebook or twitter wont solve the issue, because I don't have accounts at either sites and no interest in signing up there.

    Perhaps it's time to update how VDownloader fetches age information through Google accounts.