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VDownloader has stopped working

I'm having the same problem as the one shown on this post: https://vdownloader.helprace.com/i93-vdownloader-has-stopped-working

It shows Solved but it doesn't have a solution since the guy had to submit a private ticket.

I'm using VDownloader free version, Win 10 and already reinstalled VDownloader numerous times.

OBS: If it comes to the point, how do I send a private ticket?

Thanks

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2 replies

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Hi Matheus,

I'm sorry that you're experiencing this issue.

Just to make sure you're trying to run the latest version, can you please download the installer available at https://get.vdownloader.com/VDownloaderSetup.exe , install it and then try to run VDownloader again?

Best Regards,

Diogo Alves @ VDownloader

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M

Already did it, same error happening :/

Hi,

Can you please make sure that .NET Framework 4.5.2 (a Windows component, necessary to run VDownloader) is installed?

You can download it by visiting this page: https://www.microsoft.com/en-us/download/details.aspx?id=42643

Also, if this doesn't work, can you please take a screenshot of the 'VDownloader has stopped working' window, including the 'more details' ?

Best Regards,

Diogo Alves @ VDownloader

M

It said that I already have the 4.5.2 or a posterior version installed.

The window "VDownloader has stopped working" don't have a "more details" tab, just this: https://imgur.com/a/7sZD7  (I'm brazilian, so my operating system is all in Portuguese)

Thanks!

M

Hello?

M

Diogo? Did you see my reply?

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