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Program won't work at all, unable to update

I currently have VDownloader Plus v 4.2.1800.0 and it won't work at all.  I can't even click in the blank box to put a URL (YouTube).  When I try to update, I get an error message telling me to come to the website.  So here I am.  Your assistance would be greatly appreciated.  Thanks!

=Michelle

 

2 replies

Dear Michelle,

Thank you very much for your feedback, and I'm sorry that this is happening.

Would you please send me a message via "Submit a Request" since I'd like to send you the Plus-only installer?

Best Regards,

Diogo Alves @ VDownloader

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Sure will, thanks Diogo.  Done. Realized this shouldn't have been a Reply. lol

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Seems to be working.  When I copy a url I can't right click in the blank box to paste, but I can use Ctrl V.  Is that normal?

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Hi Michelle,

No, this is not normal, but we're already aware of this issue and fixing it. Thanks for the follow up!

Apart from that, is everything okay?

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Yes Diogo, apart from that it appears to be it's good old self.  Thank you so much for your quick and on-target reply!  :D

You're welcome Michelle :-)

Feel free to contact me whenever you need to. I'm always around and ready to get things fixed!

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I'm going to hold you to that.  Thanks again, I really appreciate it.  I do so love VDownloader I get all panicky when it glitches.  lol

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