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Solved

Program won't work at all, unable to update

I currently have VDownloader Plus v 4.2.1800.0 and it won't work at all.  I can't even click in the blank box to put a URL (YouTube).  When I try to update, I get an error message telling me to come to the website.  So here I am.  Your assistance would be greatly appreciated.  Thanks!

=Michelle

 

2 replies

You're welcome Michelle :-)

Feel free to contact me whenever you need to. I'm always around and ready to get things fixed!

I'm going to hold you to that.  Thanks again, I really appreciate it.  I do so love VDownloader I get all panicky when it glitches.  lol

Dear Michelle,

Thank you very much for your feedback, and I'm sorry that this is happening.

Would you please send me a message via "Submit a Request" since I'd like to send you the Plus-only installer?

Best Regards,

Diogo Alves @ VDownloader

Sure will, thanks Diogo.  Done. Realized this shouldn't have been a Reply. lol

Seems to be working.  When I copy a url I can't right click in the blank box to paste, but I can use Ctrl V.  Is that normal?

Hi Michelle,

No, this is not normal, but we're already aware of this issue and fixing it. Thanks for the follow up!

Apart from that, is everything okay?

Yes Diogo, apart from that it appears to be it's good old self.  Thank you so much for your quick and on-target reply!  :D

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