Common Problems

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    I can't find a working link to VDownloader on my desktop although it still shows up in "Control Panel" Programs

    William B. Miller · 2 · Last reply by Diogo Alves

    I have paid for VDownloader Plus and have been using it for about a month. Today (3-18-16) I clicked on the icon to take me to the program and it says that the shortcut has been moved or renamed. I checked my list of programs in my computer's control panel and it shows that VDownloader is there. What has changed since yesterday? How do I continue to open and use VDownloader?

    I just re-checked and VDownloader says "We are sorry to see you go". It's as if your program thinks it was deleted. It still shows up in my computer's

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    Update failed

    Kerry Tobias · 2 · Last reply by Diogo Alves

    I recently try to update my VDownloader.  I'm still using Windows Vista.  My version 4.0.928.0 was working perfectly.  After the failed upgrade, it is no longer working?  Can you help me troubleshoot?

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    Won't install

    Hans Frahm · 2 · Last reply by Hans Frahm

    Hi.

    I am using windows 10. I can download vdownloader.exe but when trying to run it I and I am asked if I want to allow the program to make changes to my computer, I click YES, but after that nothing happens.

     

    What is wrong?

     

    Rgds

    HJ Frahm

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    keep preferences

    Doatyn · 2 · Last reply by Diogo Alves

    VDownloader Plus version 4.2.1909.0

    Option> settings I change the location C: drive to drive D: The changes are not retained. I am obliged to export the settings And import them to each ignition. How to make it automatic? Note : The messages from the application, help menu does not work.

     

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    vdownloader plus

    Ronald Giannini · 1 · Last reply by Diogo Alves

    Olá boa noite. tenho o vdownloader plus, porém, tive que formatar o meu PC.

    A chave que tenho para o programa estava em um email que foi cancelado.

    ronald.giannini@ig.com.br

     

    agora estou utilizando este email ronald.aviador@gmail.com

    Eu perco a chave? terei que comprar outra?

     

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    Signing into Facebook or Youtube

    Geoffrey Bunting · 1 · Last reply by Diogo Alves

    When prompted to "sign-in to Facebook or Youtube" is there some kind of protocol to follow in order to continue, I can't find any way to do so, even though I'm actually signed in to both in my browser?

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    Critical error - Can't download or search anything

    [Critical] 19/6/2016 12:30:14 > Não foi possível carregar arquivo ou assembly 'System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ou uma de suas dependências. O sistema não pode encontrar o arquivo especificado. >> Exception: Não foi possível carregar arquivo ou assembly 'System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ou uma de suas dependências. O sistema não pode encontrar o arquivo especificado.

    Details:

    OS: Windows XP Professional 2002 Service Pack 3

    VDownloader version 4.2.1970.0

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    Vdownloader problem

    Phil Stam · 3 · Last reply by Diogo Alves

    I updated my Vdownloader program, by overwriting a new download. Now, when I try to copy and paste a URL from Youtube, Vdownloader says: INVALID PARAMETERS. What gives? Please help? Thank you.  Phil

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    Automatic Launch at every startup

    Mich DeSkunk · 3 · Last reply by Diogo Alves

    the option "launch VDownloader at the startup" is disabled but every time I boot my windows VDownloader is lunched itself!! Then take off automatic lunch at the boot it steals RAM and connection. I have to close every time VDownloader at every boot of Win and anyway some vdownloader.exe continue running in background...

    I would launch VDownloader when I need not when it want itself

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    Vdwnloader won't download anything from Youtube. any help would be greatly appreciated. I am using chrome windows 10 on a toshiba laptop.

    Kent · 1 · Last reply by Diogo Alves

    VDownloader won't download anything from Youtube,Any help would be greatly appreciated.  I am using chrome, Windows 10 on Toshiba laptop.  Thank you...Kent

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    Vdownloader locked with code on Ipad

    Pietjepukketje · 1 · Last reply by Diogo Alves

    Downloader always worked perfectly on my Ipad. All of a sudden when I open the app, it is locked with a code screen. I have to fill in a code, which i do not have, to get access to the app. Can not remove the screen.....

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    60fps

    Scott · 2 · Last reply by Diogo Alves

    I'm trying to download a 60fps YouTube video but it's not downloading in 60fps. How do I fix this? Thank you.

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    Poor sound quality

    Ivan Ristevski · 5 · Last reply by Ivan Ristevski

    Hello, i'm having problem with the latest version. The downloaded mp3 is with poor quality. I've tryed with different settings and changed bitrate but without success. Please check it. Thanks

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    Problem with YouTube's API,

    Mateusz P. · 1 · Last reply by Diogo Alves

    [Warning] 14.09.2016 21:51:44 > There seems to be a problem with YouTube's API. Feeds could not be loaded. Please try again later

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    UNABLE TO USE VDOWNLOADER

    VARUN · 1 · Last reply by Diogo Alves

    Sir, I am not able to access the https://vdownloader.com/  . I am a regular user of this website and would love to use the services again. I am a loyal customer, but for some reasons I am not able to use it. When I open the website, some Error 1006 Ray ID: 2dc7a873bcd72dcd • 2016-09-03 07:58:41 UTC The owner of this website (vdownloader.com) has banned your IP address (111.93.161.138). CloudFlare Ray ID: 2dc7a18cb50d2dd9 • Your IP: 111.93.161.138 • Performance & security by CloudFlare

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    Current version unstable

    Daniel Duncan · 1 · Last reply by Diogo Alves

    The current version of VDownloader is unstable.  It hangs up every time I try to view a clip with it.  I then have to use ctl.+alt.+del. to get out of the program.  

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    I try to download PornHub video but it is not working

    GReger · 4 · Last reply by GReger

    I try to download PornHub video, and all I get is '[Critical] Exception: Object reference not set to an instance of an object.'. Using free plugin version 4.3.2229.0.

    All videos I tried are public, and other download managers can download them.

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    Crash

    Dav · 1 · Last reply by Diogo Alves

    Hi,

    I use W7 SP1 and, i reinstall VDownloader many times, but it still crash when i start it !

    What can i do ?

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    per post on your website

    Matt · 1 · Last reply by Diogo Alves

    You have the order #.

    In addition to the malware mentioned, Webroot also found pua.wajam.bua within the software.

    How do you intend to help me?

    Matt

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    Upgrade to Plus

    LYNN RIDGWAY · 5 · Last reply by Diogo Alves

    I attempted to Upgrade to Plus, but the "Upgrade to VDownloader Plus" is greyed out.  I can't enter my Subscription Key.  Can you help?