Common Problems

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    per post on your website

    Matt · 1 · Last reply by Diogo Alves

    You have the order #.

    In addition to the malware mentioned, Webroot also found pua.wajam.bua within the software.

    How do you intend to help me?

    Matt

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    Upgrade to Plus

    LYNN RIDGWAY · 5 · Last reply by Diogo Alves

    I attempted to Upgrade to Plus, but the "Upgrade to VDownloader Plus" is greyed out.  I can't enter my Subscription Key.  Can you help?

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    copying url address

    salahkamel707 · 2 · Last reply by Diogo Alves

    in previous versions of vdownloader when i copy a url of a video from youtube . for example, I then launch vdownloader and find that url is copied into your app, but newest version does not copy what i have copied before launching the app. I should recopy the url while your app is pre-lanched

    i hope to resolve that clipboard problem 

    thanx for your response

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    Status : Error

    Noraini Hamid · 3 · Last reply by anonymized

    VDownloader stops in the middle of downloading youtube videos. Gives an ERROR status. The bottom window says :"unable to parse video info". I'm currently using ver 4.4.2350.0. I've been using VDownloader with great success in the past. Please help.

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    laggy and wont download some videos

    ashley · 1 · Last reply by Diogo Alves

    i dont know why it doesnt download certain vids. theyre all coming from youtube. and the icon on the comp isnt the logo thing anymore its just a blank paper thingy, whats up with that? any ideas why it wont download some vids or what i can do to make it work? plus its laggy. 

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    YouTube age not working

    Robert · 2 · Last reply by Braptor Gaming

    Hello

    It seems that VDownloader is unable to fetch age through my YouTube account. Referring me to use either facebook or twitter wont solve the issue, because I don't have accounts at either sites and no interest in signing up there.

    Perhaps it's time to update how VDownloader fetches age information through Google accounts.

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    cannot download after update

    faiz manik · 2 · Last reply by faiz manik

    i'm very disappointed. i'm just download new version and after launch, I copy and paste url address from youtube but it give me a message "value cannot be null, parameter:input".. Please help

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    downloaded videos not listed after updating to Plus version 4.5.2562.0

    Kconstant · 7 · Last reply by Diogo Alves

    (1) I updated VDownloader recently and now only find a fraction (say around 10%) of my previously downloaded videos in VDownloader.

    (2) Newly downloaded videos don't show either. However, they are present in the download folder and can be opened with conventional video players.

    Would appreciate your assistance. - is there any file index that need to be updated or any option to scan the download folder?

    Previous versions of VDownloader did not show this problem and displayed all my downloaded new and old videos.

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    Resolution issues (i.e. formatting downloaded file's title)

    SPWilkins · 5 · Last reply by Diogo Alves

    I have reported this previously, but maybe I wasn't clear enough or didn't give you enough options.  In the configuration section that relates to the formatting of filenames for downloaded files (i.e. Configuration ==> General ==> Downloads ==> Filename format for downloaded files"), you show as 1 of your options, "%res%.

    The example shown, when this option is selected depicts the output filename would add a string as shown here:

       04:05:00

    However, that is impossible, because Windows won't let you use any of the following characters in file or folder names:

       \ (backslash), / (forward slash), : (colon), * (asterisk),

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    Lost downloads

    lopesdeazul · 3 · Last reply by Diogo Alves

    Hello!

    I queued a lot of downloads in the downloads tab. They were all paused and disappeared after turning off the computer.

    I would like to know a way for not happening this anymore.

    Thanks!

     

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    no audio on playback

    C238 · 3 · Last reply by C238

    I am unable to get audio playback with latest two versions, 4.4.2350 and 4.5.2562

    I am able to download successfully, however, no audio is present when file is played

    I have downloaded version 4.3.2229 on 4 of my pc's and that version works fine.

    Is there a configuration setting in the new format, on the latest two versions, that needs to be activated to achieve audio when playing the file.

    pp 

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    Lost Password

    Vinícius Balzaretti · 1 · Last reply by Diogo Alves

    Please could you send me my password to access the program plus, because I do not remember. I signed and bought by email vinibalza@gmail.com Thank you very much

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    Downloading won't work.

    M.T123 · 3 · Last reply by Eli Siegel

    I try to download some videos and it says that it started transfering but it isn't. But some videos it will transfer normally.

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    403 Forbdiden Message

    Jim Boz · 3 · Last reply by Diogo Alves

    I'm getting error message "403 Forbidden" for everything I try and download. Are you familiar with the problem and do you have a fix? I would consider going to Plus but not confident the problem would go away.

    Jim

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    Error Code 5

    Jim Boz · 2 · Last reply by Diogo Alves

    I had to Uninstall Free Version because I started getting error message "403 Forbidden. Now, trying to reinstall I download but when I Run I get "Error Code 5"

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    Links don't download

    Cyborgx Slaphappy · 1 · Last reply by Eli Siegel

    http://www.pornhub.com/view_video.php?viewkey=1120645279 http://www.pornhub.com/view_video.php?viewkey=ph57af911cb071e

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    non-functional software problem

    Hillview Highrollers · 1 · Last reply by Eli Siegel

    YesterdayI recently upgraded my VDFree version. The old version did not delete, and neither version worked.

    I used Revo Uninstaller Pro to remove all traces of Free. I paid for Plus, since I liked the Free program.

    The first time I used Plus, it shut down, and the debug button was no help.This problem recurs each time. It recommended an upgrade, so I did that.

    Now I am back to the free version!!! Then it offered me a special price on an upgrade, 25% cheaper than I paid yesterday!! So I need a quick and competent fix or a refund.

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    Erro de download

    Edmondo Antônio Russo · 1 · Last reply by anonymized

    mensagem

    Sempre que tento fazer um download aparece a seguinte mensagem: Referência de objeto não definida para uma instância de um objeto. Exemplo no endereço abaixo: https://www.xvideos.com/video17680831/taylor_vixen_fucks_jelena_jense

    Obrigado...

     

    edmondorussp@gmail.com

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    VDownloader4 Plus will not start now

    david peverley · 1 · Last reply by Eli Siegel

    I am having numerious problem with my version of V Downloader4, the shortcut on decktop will not work nor am I unable to find the program in my programs. I have tried to download the program again but the link does not work. I bought the plus version but have only been able to use this once then it stopped worlking, I haved created exceptions in the Avira Anti-virus Pro, How do I remove the program. where is the official removal tool??

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