Common Problems

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    Conexão

    Boa tarde nos últimos dias não baixo mais musicas no programa.

     

    Pois estou com o seguinte erro, conexão com a internet não pode ser estabelecida, verifique as configurações do proxy.

     

    desde já lhes agradeço.

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    Acknowledged

    Hello, Since the latest download

    Jo-Anne CanineCar · 2 · Last reply by Gray Mouser

    Hello, Since the latest download, I keep getting a message- please specify output format, and if I click ok,  it downloads. Not sure what it is asking for. Thank you!

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    Output format

    Muza 2016 · 1 · Last reply by anonymized

    Hi i keep getting the message  select output format, any way to start download without selecting?

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    issues with vdownloader.

    KP · 1 · Last reply by anonymized

    the 'report a problem' from the software does not work. All It gives is an hourglass after pressing the submit button and nothing happens.  The reason I originally tried to contact you is I tried to download this video and all it does is display a spinning wheel. It just sits there and spins.

    http://www.today.com/video/war-on-cancer-see-the-latest-groundbreaking-advances-870897219772

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    I can't convert videos

    Virginie · 3 · Last reply by Virginie

    I bought VDownloader Plus. I entered the registration number but when I go to the converter to convert the videos I downloaded from Youtube, it doesn't work. VDownloader doesn't want to convert the videos and it's the same when downloading them. When I choose MPEG or DVD PAL next to the url it doesn't convert it so I can only watch the videos on the computer.

    What's the problem?

    Regards.

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    order 57213403 on 2017-02-14

    Hillview Highrollers · 1 · Last reply by Diogo Alves

    This is my second demand for a refund. Notify AvanGate and me when you proceed.

    To reiterate, I was happy with VD Free and decided to reward you by paying for VD Plus.

    VD Pro demanded an immediate upgrade.  After the upgrade, I had only Free.  Then my computer went away.

    So I want a refund.  Thanks, Steve

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    Vdownloader lite is running out of time

    Angelo Calleja · 1 · Last reply by Diogo Alves

    Hi Vdownloader use to work on IPad, fine for years, but  this week

    when i go to search it just runs out of time and that's that.

    Program dose not find anything as it runs out of time searching.

    can you please fix the problem

    thanks AC

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    403 Error

    alm260 · 1 · Last reply by Eli Siegel

    Seems myself and others are having issues with trying to download videos from You Tube here in the last week or so.  How soon will this issue be fixed?  I've messaged you all twice now within the last few days but still have not heard back.  I also sent a message on your Facebook page but seeing as you haven't posted anything within a year, I doubt the page is active and messages will be seen.

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    No internet available

    Please let me know what to type to the Proxy and Port labels.

    The internet is not available and vDownload asked me to enter the Proxy and the Port.

    I know that the Proxy is my external IP right?.

    But I don't know the Port.

    I am using Wifi from my Laptop.

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    Cannot download videos from YouTube

    Auminer Bower6 · 0 · Posted

    For better than two weeks NOW, my problem has been I get the message, "This video is unavailable".  What I have done, 1. Emailed VDownloader support about two weeks ago...NO RESPONSE.  2. Googled my problem,  NO HELP.  3. Removed the program though my control panel and reinstalled from my VDownloader + CD, I could not load my Key to upgrade to the + version, this was still NO HELP.  4. Removed program AGAIN through my control pane and reinstalled from YOUR website...STILL not working and STILL get the same message, "This video is unavailable".

    Thanks...Joe !

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    No Internet connection message on top and doesn't download anything

    Dorin Cioraca · 0 · Posted

    I just purchase vdownloaded upgrade and when starts in pops the message "No internet connection check proxi settings" which I don't have. It doesn't download anything. I have tried on 2 PCs both with Windows 10.

    Please help,

    Dorin

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    VDownloader 5 licence not working and VDownloader 4 unable to connect.

    Rodrigo Gómez Maitret · 3 · Last reply by Caiubym

    So I tried downloading the beta for VDownloader 5 and tried to activate the Pro Licence I bought, but it replied with "invalid product key".

    So I tried to reinstall VDownloader 4 from the official website to use it how I used to and I'm having connection errors. I already tried adding a firewall exception to the program to see if that helped, but it didn't do anything.

    VDownloader Plus version 4.5.3407.0

    Any help, please? 

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    Internet connection not available ?

    Noel Browne · 0 · Posted

    I have been happily using the free version of VDownloader with Windows Vista Ultimate for several years. Recently however, i began having internet connection issues..... with a constantly recurring error "Internet connection not available" followed closely by "Internet connection available" etc.

    I have uninstalled/reinstalled numerous times, including clearing out the registry, with no luck.

    Is there a free version of VDownloader that still operates with Windows Vista.

    Hope you can help - BrownDog

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    will not download

    Cmecdw · 0 · Posted

    Downloaded 5 and the day I installed it it worked great however, I've tried it on my laptop and desktop and I am getting errors to every download I attempt

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    Software won't open

    alm260 · 0 · Posted

    I e-mail you guys and you never respond.  I left a message on your Facebook page 5 weeks ago and you never responded (just left another one).  How is anyone supposed to reach you when there are issues with your software?  It's annoying!

    Anyway, software won't open on my computer (I have Windows 10).  It worked fine for a long time but now nothing.  I uninstalled it and reinstalled it and it STILL won't open.

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    VDownloader não honra minha compra do programa.

    Aluisio · 0 · Posted

    No dia 10.07.2012 (2012.07.10),comprei VDownloader Plus, conforme recibo número: 12638727, Vitalicio.

    Em fevereiro de 2022, reformatei meu PC e estou tentando reinstalar novamente meu programa VDownloader Plus (Comprado e Pago), e NÃO consigo novamente a chave para reinstalar.

    VDownloader quer que que compre e pague novamente o que é meu de direito.

    José Aluisio Nascimento